Order By 4.00pm For Same Day Dispatch
Our standard service level is to pick, pack and ship your order as quickly and effectively as possible. On average, we ship 99.97% of all orders during the working week, the same day we receive them. This, coupled with our Stock Guarantee gives you the comfort that your order is in safe hands. Simply select your preferred shipping method at checkout, remembering that our working day cut off is 4.00pm for same day dispatch. Orders received over the weekend, will be shipped the following Monday.
For The Avoidance Of Doubt
Our warehouse is open Monday to Friday between 08.30am and 4.00pm, excluding Public Holidays.
- Any orders placed any working day before 4.00pm, will be shipped the same day.
- Any orders placed after 4.00pm any working day, will be shipped the next working day.
- Any orders placed between 4.00pm Friday, over the weekend and up to 4.00pm on Monday, will be shipped that Monday.
- All orders placed on a Public Holiday will be shipped on the next working day.
To help us manage your expectations, there is a 'clock-timer' on the checkout page and a 'countdown-timer' at the top of each page.